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The Palayana Hua Hin takes the privacy of everyone who visits www.thepalayana.com seriously. This policy sets out what personal data we collect, why we collect it, and how it’s protected.
It applies to us as the owner and operator of www.thepalayana.com, and to anyone who accesses or views any page on the site.
We operate in line with Thailand’s Personal Data Protection Act B.E. 2562, with policies in place to keep the data we hold safe, confidential, and used only as intended. We’d encourage every visitor to read through this policy so they understand how their information is handled.
We use the data we collect to run digital marketing and advertising, analyze visitor behavior and carry out market research, and shape a more relevant, personalized experience for the people browsing our site.
Depending on how you interact with the site, this can include your name, email address, login credentials (username and password), mailing address, phone number, national ID number, and device traffic data used for security and analytics.
To keep the site running well and measure how our marketing performs, we rely on a handful of outside services: Google Analytics, Facebook Pixel/Conversion API, Google Tag Manager, Google Ads Conversion API, embedded Google Maps, and embedded YouTube videos. These may set their own cookies or tracking technology — it’s worth checking their individual privacy policies if you want the full picture.
You can ask us to delete your personal data at any time by reaching out through the contact details below, and you’re free to decline cookies through your browser settings or our cookie consent tool.
We apply strict security standards and keep our systems updated against current best practices to guard against unauthorized access or misuse.
A note on external links: pages on our site sometimes link out to third-party websites. We don’t control — and aren’t responsible for — how those sites handle privacy, so it’s worth reviewing their policies before sharing any personal information there. The same goes for any third-party platforms or integrations you access through our site; once your data leaves our hands, we can’t govern how it’s used.
Reach our team, including our Data Protection Officer, at booking@thepalayana.com.
Policy issued by The Palayana Hua Hin (www.thepalayana.com)